peerPeerfold Community/Customer Community on Your Own Domain
The room your customers stay in after the course, on the same record.
Spaces, threads, polls and an ideas board inside the portal your courses already live in. One sign-in, one member profile. A customer who stopped opening courses but answers three questions a week is visible to your CRM as what they are.
The same member everywhere: courses, credentials and conversations under one profile.
Community lives inside the portal your courses already live in, on the same passwordless sign-in and the same member profile. A certification earned in Academy shows as visible standing in the room. A partner's tier shows too. Nobody makes a second account.
Set it up by hand, or describe it to Claude and let Peerfold AI check the result. Rooms, moderators and terminology arrive as a draft. Members see nothing until you open it.
Rooms organized by the work, at four visibility tiers decided on the server.
Public, signed-in members, members only, or invite only. The rule is decided on the server, on every surface, every time: a private room draws nothing for someone who is not in it, including inside a lesson's discussion block. Threads carry rich media, polls, reactions and @mentions; a moderator pins the thread everybody needs and marks the comment that answered the question so it sorts to the front.
Pins and solutions
A moderator pins the thread everybody needs and marks the comment that answered the question. Solutions sort to the front and earn the author standing.
Polls, reactions, mentions
Two to six options with a close date and results you choose when to reveal. Four reactions instead of one like. @mentions suggest only members whose profile allows it.
Events and video, in the room
Office hours, AMAs and demo days as live sessions with RSVP and add-to-calendar. Paste a video URL on its own line and it embeds, lazy and sandboxed.
An ideas board customers vote on. A queue somebody is working.
Ideas carry an upvote rail and one of five statuses, each paired with its own glyph so tone is never the only signal. A cap on open ideas per member keeps the board fair; a refusal keeps the typed text and says why. Moderators pin, hide and restore where the discussion is. Hiding never touches the words. Reports survive the thing they name being deleted.
Community your revenue team can see.
Community activity lands on the HubSpot contact beside their learning. Lists and workflows act on posts, solutions and votes the way they act on anything else.
Posts, replies, solutions, votes and RSVPs write to the contact as timeline events and rollup properties. A customer who stopped opening courses but answers three questions a week is visible as active, not lapsed.
An active list of community champions feeds the renewal playbook. A Breeze agent reads the four solutions Priya authored and drafts the case-study ask for the account owner.
Solution marked in Finance ops builders · Idea shipped · Going to demo day Oct 2.
Engagement signals on the record
Posts, solutions, votes and RSVPs as timeline events and rollups on the contact, next to learning.
Discussions inside a lesson
A discussion block points a lesson at a room or a thread. The reader's own standing decides what it draws, and a private room draws nothing.
Community API, MCP and headless
Forty-four REST endpoints and fifty-two agent tools over the same service layer, every write audit-logged. The full community through React components, inside your own app or HubSpot theme.
The same white-label portal, domain and languages as the academy.
Your logo, colors and fonts on your own domain, in the eleven built-in portal languages plus a twelfth your workspace writes itself. Rename the objects your workspace talks about, room, thread, idea, member, and the learner side follows, with a live preview as you type.
A renamed term is your content: it renders verbatim inside every translated sentence, so the surface recommends renaming only for single-language workspaces.
"Since 2020 we've watched education become the growth channel: onboarding, partner enablement, certification programs that build whole communities. The community is where those certified people stay, and Peerfold puts what happens there on the same record as what they learned."
Its own plan, or an add-on to any academy plan.
Fourteen days free, every feature on, no card. One member identity across both products either way.
Community, standalone
Community without an academy. Same platform.- Rooms, threads, polls and ideas boards
- Moderation queue and member permissions
- Member profiles, follows and the feed
- Community webhooks, REST and agent tools
- Your domain, your languages, CRM sync on the record
Community add-on
On any academy plan. Leaves the plan exactly as it is.- Everything in the standalone plan, plus:
- Discussion lessons inside your courses
- Certifications as visible standing in the room
- One member profile across Academy, Community and Partner
FAQ
Questions about Peerfold Community
What is Peerfold Community?
Peerfold Community is discussion inside the portal your courses already live in. It has rooms, threads, polls, an ideas board, member profiles and moderation, and members use the same sign-in and the same profile as the academy.
Do I need Peerfold Academy to use it?
No, the Community plan runs a community without an academy, at $700/mo. On Starter, Professional or Enterprise, Community is a $350/mo add-on that leaves the plan as it is, and moving between the two keeps every room, thread and member where it stands.
Who can see a room?
You choose for each room: public, signed-in members, members only, or invite only. The rule is decided on the server for every read, so a private room shows nothing to someone who is not in it, including inside a lesson's discussion block.
How does moderation work?
Moderators work where the discussion is. They pin threads, mark the comment that answered a question, and hide or restore posts from the portal itself, and hiding a post never changes its words. The admin keeps one queue for hidden posts and member reports, and a moderator can run one room or every room in the workspace.
Does community activity reach my CRM?
Yes. Community activity is written to the member's CRM record from their first post, on the same record their courses write to, so a customer who answers questions every week is visible to sales even after they stop opening courses.
Open the room.
Rooms, threads, member profiles and a moderation queue, on your own domain. Community activity on the CRM record from the first post.
Start freeFourteen-day trial, every feature on, no card.